Policies
Booking & cancellation
How booking works
When you request to book, your card is authorised for the full amount but not charged.
We charge it only if we accept your request. If we decline, or do not reply in time, the authorisation is released automatically.
Cancellation
Cancel 30 days or more before arrival and we refund the full amount.
Cancel between 14 and 29 days before arrival and we refund 50% of the total.
Cancellations less than 14 days before arrival are not refunded.
If we decline your request, or do not reply in time, you are never charged.
| If you cancel | Refund |
|---|---|
| 30 days or more before arrival | 100% |
| 14–29 days before arrival | 50% |
| Less than 14 days before arrival | 0% |
House rules
- No parties or events, including stag and hen parties.
- No smoking.
Guest registration
Spanish law requires us to register every guest with the authorities (SES Hospedajes) before or on arrival.
After we confirm your booking we will ask you for the identity details of each guest.
Registration numbers
Taliarte Seafront Retreat
- National registration number (Spain): ESHFNT00B13501400022493500200000000000000000000000009
Encanto Vegueta
- National registration number (Spain): ESFCTU000035007000360239000000000000VV-35-1-00043209
- Canary Islands holiday rental registration: VV-35-1-00043209